Q01 · AI & AgentsTrial◌ NewHorizon: 6-12 mo

AI Gateway & Model Routing for Commerce Systems

A governed control plane for which model handles which commerce query.

As retailers adopt multiple models across search, service and merchandising, a dedicated gateway for cost control, routing and fallback is becoming necessary infrastructure, not a nice-to-have.

Sequencing

Builds on Agent & Tool Protocols for Agentic Commerce

AI Gateway & Model Routing across other industries

A governed control plane for auth, cost, caching, fallback and routing across model providers.

Platform

From the Retail & Consumer Emerging Technology & Innovation Radar, Edition 2026.1, published 2026-10-01.

An independent, industry-agnostic radar curated by Shailesh Kumar.